Privacy Policy
Last updated 20 October 2026
At a glance
- Your photos and videos are sorted on your iPhone. They are never uploaded to us or anyone else.
- You don't need an account. We don't ask for your name, email or location to use the app.
- We don't sell your data, show ads or track you across other apps and websites.
1About this policy
This policy explains what information the Smart Gallery Cleanup app ("the app", "we", "us") handles, why, and the choices you have. It applies to the app on iPhone and to our support channels.
2Your photos and videos
To find duplicates and pick your best shots, the app needs permission to access your photo library. You grant this in your iPhone settings and can withdraw it at any time.
- All grouping, quality checks and suggestions run on your device.
- Your photos, videos and any information in them (such as faces, locations or dates) never leave your iPhone and are never sent to us.
- We don't identify people. Grouping compares images on your iPhone only, and that information stays there.
- Photos you choose to delete go to iOS Recently Deleted, where you can recover them for 30 days before iOS removes them permanently.
3Information we do handle
We handle a small amount of information so the app works and so we can help you:
- Purchase information. If you subscribe, Apple processes your payment. We receive confirmation of your subscription status, not your card details.
- Support messages. If you contact us, we receive what you send, such as your message, your email address, your app version and your iPhone model.
- Crash reports. If the app crashes or hits an error, it sends an anonymous technical report to our crash reporting provider, Sentry (device type, iOS version, app version and where the error happened). These reports never include your photos, their file names or their content.
4How we use it
- To provide your subscription and restore it on a new iPhone.
- To answer your questions and fix problems you report.
- To find and fix bugs and make the app more reliable.
We don't use your information for advertising, and we don't sell or rent it to anyone.
5Services we use
We rely on a few trusted providers. Each handles only the information it needs:
6How long we keep it
We keep support conversations for up to 24 months after your last message, and crash reports for up to 90 days. Subscription records are kept as long as Apple and tax law require. You can ask us to delete your support messages at any time.
7Your choices and rights
- Turn off photo access at any time in your iPhone settings. The app will stop working until you allow it again.
- Manage or cancel your subscription in your Apple Account settings.
- Ask us what information we hold about you, or ask us to correct or delete it.
Depending on where you live, data protection laws such as the EU and UK GDPR or Kenya's Data Protection Act 2019 may give you further rights. You can also complain to your local data protection authority.
8Children
The app is not aimed at children under 13, and we don't knowingly collect information from them. If you believe a child has sent us personal information, contact us and we will delete it.
9Security
Because your photos stay on your iPhone, they are protected by your iPhone's own security. Information we do receive is sent over encrypted connections and kept only with the providers listed above.
10Changes to this policy
If we change this policy, we will update the date at the top of this page. If a change is significant, we will also tell you in the app.
11Contact us
For privacy questions or requests, email privacy@smartgallerycleanup.com. We aim to reply within 5 working days.